Management training workshops for change management leaders

Thank you so much for the fantastic programs you have provided for our management staff. Our people have made many comments on the valuable information you have given us and are looking forward to your next session. Your original humor combined with vital information to our industry makes your programs highly effective and easy to implement. PS Thanks for making me look good. Gary Frees, Double Tree read additional testimonials

Management training - Program #1
Communication in Action

Communication Skills for Successfully Managing Change

This insightful one-day management training program combines Wynn Solutions’ research of 5,000 top communicators in 323 organizations and 11 industries, with specific strategies for building trust and gaining agreement. Going beyond best practices, this session will show how employees can achieve their goals without stepping on the toes of their co-workers.

Suggested agenda for communication skills management training program

• How management can make people feel important, so what you have to offer will be important to them: creating an effective environment
• How managers can overcome employee resistance to change
• How managements behavior can cause skills and knowledge to lose impact
• Communicating change: how to move positive ideas through the company
• Dealing with difficult coworkers
• The truth about trust: how to make sure employees feel heard
• How to get people to listen to you: believability and clarity
• How to get people to agree with you: managing expectations and emotions
• The five things a manager should never say to a co-worker or employee
• One-on-one communication skills: connecting with your employees
• The secret to change management success: maximizing strengths and minimizing weaknesses
• How to stay motivated in difficult situations
• How engaged employees drive customer loyalty
• Accountability: How to avoid blame distribution
• How to manage your boss

Management training - Program #2

Manager and employee relations training workshop
Developing Trust

Management training with managers and staff in the same room, this program will teach specific skills and principles to improve manager and employee relationships. We’ll take a look at the bonds that hold them together and the fears that keep them apart in this ground breaking trust building session.

Management and employee training Program includes

• Intro: Guess what? Nobody’s in trouble
• Roles and goals: what we expect of each other
• Expressing yourself without accusation
• Accepting responsibility for your actions
• Addressing employee performance problems
• Manager: “manage thyself”
• Manager's mantra: I disagree but I’m willing to listen
• Open forum: cross pollination of ideas

Key management training objectives

• Identifying the role you play and building a team
• Discovering what we have in common
• Increased performance levels

Management Training - Program #3

Leading change: Manager training workshop

Two-day m management workshop. This interactive program is designed to help managers enhance leadership qualities, build better relationships with their people, coach salespeople to maximum performance levels and identify talent in the interviewing process.

Development: Creating the future

• Goal setting: The 5-year plan (where are you going and how to get there)
• The Six Key Questions from the Harvard School of Business
• Territory Management Techniques
• Setting objectives: “We’re on a mission”
• Using the Internet and other information venues effectively
• Identifying mission-critical data
• Public Speaking: Elevator speeches, seminars and keynotes

How to manage difficult employees

• Identifying the root causes of performance problems
• Know it all experts, indecisive stallers and complainers
• Common Characteristics of difficult employees: Personality styles
• Managing people that you just don’t like: Dropping your judgments and raising your insights
• The 10 major reasons people do not meet performance standards
• Counseling: A supportive process to identify a problem
• Disciplining: A corrective process when coaching has not worked
• How Managers contribute to performance problems
• Getting great results from people who may not be that great
• Terminating someone and keeping the relationship intact

Team Building for change managers

• Setting objectives that foster team success
• What’s important that we are unable to measure?
• Rewarding achievers: Effective reward systems
• Connecting individual and team needs
• Holding highly effective meetings: Getting the most for your time
• How to provide a climate that is conducive to success

Manager training wrap-up

1. What people really need from a leader?
2. Focusing on your personal strengths

To inquire about rates and availability

Call toll free: 888.833.2902