Definitions of Change Management

The process of controlling changes to the infrastructure or any aspect of services, in a controlled manner, enabling approved changes with minimum disruption.

Change Management Definitions

• The term "change management" is more commonly, and increasingly, associated with total organizational change programs, vice changes to any one particular business process.
• Minimizing resistance to organizational change through involvement of key players and stakeholders.
  
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• The process of tracking and monitoring changes in order to maintain control and understand the technical progress toward delivering an acceptable end-user product.
• A systematic process of taking into account the global conditions affecting an organization, as well as specific conditions in the organization. The change management methodology examines the current environment with respect to organization culture, communication, organization design, job design, infrastructure, personnel, skills and knowledge, people/machine interfaces, and incentive systems. (Brandenburg & Binder, 1992, p. 667)
• Change management is a style of management that aims to encourage organizations and individuals to deal effectively with the changes taking place in their work.  
•  The process, tools and techniques to manage the people side of change to achieve a required business outcome.
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• The Service Management process responsible for controlling and managing requests to effect changes. Change Management also controls and manages the implementation of those changes that are subsequently given approval.
• Process of controlling changes to the infrastructure or any aspect of services, in a controlled manner, enabling approved Changes with minimum disruption.
• The process of maximizing performance throughout the implementation by minimizing disruption and accelerating the acceptance of change. This is being accomplished through four change management work streams:
• Methods and processes that assist individuals in adjusting constructively to new systems, procedures, processes, workflow, organizational relationships and other differences as they occur.
• Process of planning, controlling, and managing enterprise system changes.