Change
Management Training Programs
- overcome resistance to change
- reduce employee turnover
- avoid productivity losses
- lower employee stress
- increase employee satisfaction
- effectively deploy and manage change in your organization
Change management training
- Change management
assessments - determining training needs
- Change management training - workshop one
Making the most of difficult situations - making
change work
- Change management training - workshop two
Creating solutions: how to manage difficult behavior and change long term
- Change management training - workshop three
Motivating positive change through accountability: how managers can avoid
blame distribution
- Change management training - workshop four
How to build
successful relationships with your coworkers: the keys to successfully managing
any change environment
- Change management training - workshop five
Communication skills: learning to benefit from each
other
Wynn Solutions offers a series of change management training programs consisting
of five one-day workshops designed to help management, team leaders and employees
adapt to change, cope with difficulties, overcome obstacles and feel better about
their valuable contributions.
More than just having a , morale boosting
agenda these programs will help employees work together to develop specific
solutions.
Each change management program can be purchased independently or as part
of a series of one-day workshops depending on the needs of your organization.
At Wynn Solutions, we are experts at making information entertaining, memorable,
and easy to understand. Studies show that people implement what they enjoyed
learning, what makes them laugh, and what they believe relates to them personally.
We combine industry-specific market research with surveys of top performers to
give you a high-impact experience that goes beyond best practices. Our programs
are fast paced, interactive, and focused on providing tools your people can implement
right away.
Change management assessments
Communication Profiles
Opening the doorways for effective interpersonal
communication between managers, employees, and team members will increase productivity
and satisfaction on all levels. People are unique and must be managed, coached
and supported in a way that capitalizes on their uniqueness.
Effective communication stems from the right combination
of tone of voice, words, body language and pace of speech and actions. These
four areas are the components of a person's behavioral style. We need to adapt
our behavior in order to communicate effectively with others.
Success insights management-staff
report
Wynn Solutions offers behavioral reports, which help individuals identify their
communication style and how others perceive them. The profiles can be used in
settings such as:
Change management team building,
Social Relationships,
team member selections, change management planning, resolving conflict during
times of change, time management
and setting project goals for the change process.
Behavior Reports: Employee strengths, limitations,
interest, attitudes and values
Behavioral reports are designed to increase self-awareness
and to identify possible strengths and limitations of managers and employees.
Knowing this information allows a person to determine stress points and eliminate
potential productivity blockers. In addition to
using the behavioral reports to manage employee stress and resistance during
the change process. Wynn Solutions offers the Personal Interests,
Attitudes and Values (Success Insights) report, which identifies personal
motivators. When everyday activities satisfy personal motivators, a person's
Location: on site or as a break-out session at a conference
call toll free (888.833.2902) or email Wynn
solutions to try a sample assessment and discuss costs and availability.
The Gallup Institute study completed in 2002 revealed that 71% of the Americans
who go to work everyday are not emotionally engaged in their jobs. That leads
to low productivity and high frustration.
This series of five one-day management sills training programs is designed to help workers to adapt
to change, cope with difficulties, overcome obstacles and feel better about their
valuable contributions. More than just having a , morale boosting
agenda these programs will help employees work together to develop specific solutions.
Making the most of difficult situations: making change work
How the most successful people deal with change
- The fear: “if the system changes I will no longer be an expert”
- The myth of the good old days: understanding progress
- How to develop your own process to deal with changing priorities
How to spread positive change
- Proving the change is at least as good, if not better than the old way
- How find the right people to help you spread the good news
- How to get buy-in at multiple levels: the flywheel effect
Managing expectations and emotions
- How to exceed expectations by setting them
- Dealing with emotional outbursts: yours and theirs
- Creating solutions: how to manage difficult behavior and change long term
How to keep your behavior consistent with your goals
Identifying your key motivators
- What is it that really motivates people to achieve their goals?
- How to see the true value in others
- Developing a consciousness for business success: making the connection
How to make sure your behavior does not betray your skill
- How do you know when others think you are doing a good job?
- Taking a look at emotional triggers: reactions that prevent success
- How body language, eye contact and voice tone convey your message
How belief systems create your experience
- The power of negative thinking
- How to be aware of your transparent belief systems
- Creating solutions: how to align your behavior with success
Motivating through accountability: avoiding blame distribution
What is the difference between responsibility and accountability?
- Responsibility: saying you’ll get the job done
- Accountability: when you take ownership of your responsibility
- How to prevent assumptions from becoming realities
How to survive the blame
- Understanding the issues and priorities of others
- How to defend yourself without being defensive
- Blame containment: how to spread the message not the mess
How to hold others accountable without creating negative feelings
- How to focus on value first
- How to drop your judgments and raise your insights
- Creating solutions: moving beyond criticism
People skills: building a positive environment
How to build successful relationships with your coworkers
- The truth about trust: how to create the foundation of your environment
- Defining relationships and establishing objectives
- Everything you have ever wanted to know about effective questions but were
afraid to ask
Increasing and maintaining employee morale: identifying core issues
- How to find out what people really want: the LMP factor
- How to maintain employee satisfaction
- How to motivate people to do more than the minimum
Getting great results from difficult people
- Motivating complainers and stallers
- How to get know-it-all experts to listen to you
- Solutions: removing obstacles
Communication skills: learning to benefit from each other
Learning how to work together
- Dealing with problem communicators
- Collaborative listening: moving toward common goals
- Clarity: how to clearly explain the value of your position
Telephone skills: being effective on the phone
- You are the Port: projecting a positive image
- Answering professionally: what’s working and what’s not
- Getting your calls returned and setting appointments
Presentation techniques: getting people to use your ideas
- How to avoid robbing people of their uniqueness
- Creating a value proposition: impact based on needs
- Solutions: outlining group benefits
Making the most of difficult situations: making change work
- How the most successful people deal with change
- The fear: "if the system changes I will no longer be an expert"
- The myth of the good old days: understanding progress
- How to develop your own process to deal with changing priorities
- How to spread positive change at the Port
- Proving the change is at least as good, if not better than the old way
- How find the right people to help you spread the good news
- How to get buy-in at multiple levels: the flywheel effect
- Managing expectations and emotions
- How to exceed expectations by setting them
- Dealing with emotional outbursts: yours and theirs
Creating solutions: how to manage difficult behavior and change long term
- How to keep your behavior consistent with your goals
- Identifying your key motivators
- What is it that really motivates people to achieve their goals?
- How to see the true value in others
- Developing a consciousness for success: making the connection
- How to make sure your behavior does not betray your skill
- How do you know when others think you are doing a good job?
- Taking a look at emotional triggers: reactions that prevent success
- How body language, eye contact and voice tone convey your message
- How belief systems create your experience
- The power of negative thinking
- How to be aware of your transparent belief systems
- Creating solutions: how to align your behavior with success
Motivating through accountability: avoiding blame distribution
- What is the difference between responsibility and accountability?
- Responsibility: saying you’ll get the job done
- Accountability: when you take ownership of your responsibility
- How to prevent assumptions from becoming realities
- How to survive the blame
- Understanding the issues and priorities of others
- How to defend yourself without being defensive
- Blame containment: how to spread the message not the mess
- How to hold others accountable without creating negative feelings
- How to focus on value first
- How to drop your judgments and raise your insights
- Creating solutions: moving beyond criticism
- People skills: building a positive environment
How
to build successful relationships with your coworkers: the keys to successfully
managing any change environment
- The truth about trust: how to create the foundation of your environment
- Defining relationships and establishing objectives
- Everything you have ever wanted to know about effective questions but were
afraid to ask
- Increasing and maintaining employee morale: identifying core issues
- How to find out what people really want: the LMP factor
- How to maintain employee satisfaction
- How to motivate people to do more than the minimum
- Getting great results from difficult people
- Motivating complainers and stallers
- How to get know-it-all experts to listen to you
- Solutions: removing obstacles
Communication skills: learning to benefit from each other
- Learning how to work together
- Dealing with problem communicators
- Collaborative listening: moving toward common goals
- Clarity: how to clearly explain the value of your position
- Telephone skills: being effective on the phone
- You are the Port: projecting a positive image
- Answering professionally: what’s working and what’s not
- Getting your calls returned and setting appointments
- Presentation techniques: getting people to use your ideas
- How to avoid robbing people of their uniqueness
- Creating a value proposition: impact based on needs
- Solutions: outlining group benefits
Communication in Action
Communication Skills for successfully managing change
This insightful one-day program combines Wynn Solutions’ research of
5,000 top communicators in 323 organizations and 11 industries, with specific
strategies for building trust and gaining agreement. Going beyond best practices,
this session will show how employees can achieve their goals without stepping
on the toes of their co-workers.
Suggested agenda
- How to make people feel important, so you and what you have to offer will
be important to them: creating an effective environment
- How to overcome resistance to change
- How behavior can cause skills and knowledge to lose impact
- Communicating change: how to move positive ideas through
the company
- Dealing with difficult coworkers
- The truth about trust: how to make sure people feel heard
- How to get people to listen to you: believability and clarity
- How to get people to agree with you: managing expectations
and emotions
- The five things you should never say to a customer or coworker
- One-on-one communication skills: connecting with your coworkers
- The secret to success: maximizing strengths and
minimizing weaknesses
- How to stay motivated in difficult situations
- How engaged employees drive customer loyalty
- Accountability: How to avoid blame distribution
- How to manage your boss
Please call us at 888.833.2902 or fill out the form below for questions about programs, pricing and availability
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